why i'd hate to work in customer service

When we moved into this apartment, we signed up for DSL and got rid of the cheap dialup we'd been using over the summer. To do this, we signed into our account and clicked on 'cancel your account', which took us to a page with an 800# to call to cancel said account. So, D. called the number, and got an automatic message telling him the web address for account cancellation. At this point if we had still been using dialup I would have been pretty irritated, what with all the disconnecting and the reconnecting. Once we got to the cancellation site, the first screen requested that we select one of about 12 reasons why we wanted to cancel the account. D. clicked on the "have DSL/cable modem/etc" option, which took us to a page saying: "Connect 5x faster with dialup premium!!!! This does not apply for uploads, downloads, images, or anything useful. [click here to keep your account]" We tried out all the other options, and for every reason you selected for cancellation, you were taken to a new page full of exciting reasons to stick with their service. So, we chose "other", which opened a blank box for you to enter your reason. D. proceeded to fill the box in as follows: I hate the way your little ad screens sometimes don't disappear and then cover up 23.8% of the viewable image. Also, your ads with sound are extremely irritating. I keep getting in trouble for looking at porn when your stupid noisy ads wake my girlfriend up. But thanks for being cheap. And that pretty much sums up our feelings towards the dialup, right there. Those few months without high speed internet were like our own little form of purgatory.